Seller FAQ's

Find answers to common queries that other sellers have asked.

• What is the right auction type for me: timed auction or live auction?
• How do I use the event displays?
• How do I know what pricing plan I am on, and how do I change it?
• How do I create my event displays?
• Can I see other people's auctions?
• What is included in my pricing plan?
• Does Indy.auction have anti-snipe features?
• Which pricing plan is right for me?
• Can I bid in my own auctions?
• How many lots should I include in my auction?
• What should I include in my auction FAQs?
• How do I write an auction description?
• How do I write a lot description?
• Can I re-order my lots?
• How do I delete auction lots?
• How do I delete an auction?
• How do I clone an auction?
• Can I remove bids?
• Are auction results published?
• Understanding buyer fees and optional contributions
• How do I run a studio sale auction?
• How do I export auction data and results?
• Can you add lots after an auction starts?
• What do bidders see when paying?
• How do I edit my auction FAQs?
• Does Indy.auction support reserve bids?
• Does Indy.auction have a Buy It Now feature?
• What are the Stripe and Paypal processing fees?
• What timezones does Indy.auction support?
• Is there a limit to how many lots an auction can have?
• How can I embed Indy.auction into my website?
• Can a bidder pay offline?
• Can I see when people register to bid?
• Why can't I publish my auction?
• Can I publish an auction as a preview page before the auction starts?