What do bidders see when paying?

When a bidder has won a lot in your auction, Indy.auction will automatically send them an email notifying them of their win. A second email will follow which will request payment for the lot they won, and will include a link to take them to the checkout.   

When the bidder proceeds to checkout, the platform presents a clear and detailed breakdown of the transaction. If you have chosen to add on either a buyer's fee, voluntary contribution, or a fixed fee, the total cost displayed will include this too. You can learn more about buyer's fees and optional contributions here. 

Shipping costs will not be included in the price and will be charged separately by you, the seller. 

The checkout process

The platform guides bidders through a simple, secure payment flow designed to make transactions efficient.

• Invoice summary: Bidders review an itemised list of their won lots. The breakdown clearly separates the winning bid amount from the buyer's fee.

• Payment details: Bidders enter their address and card information or select a saved payment method. Indy.auction secures all payment data using encrypted processing.

• Confirmation: Once the payment goes through, the platform immediately displays a success screen and sends a digital receipt to the bidder.

By keeping the checkout transparent, Indy.auction minimises payment confusion and helps sellers collect funds quickly.