Post-auction guide

Congratulations - your auction has ended. We hope it was a huge success and you have an eager audience ready for the next one. Here are some next steps to guide you through the post-auction process. 

Step 1: Export results

Export your auction results in a clear format so you have accurate records for reporting and follow-up with bidders. 

See: How do I export auction data and results? 

Step 2: Chase late payments

If any bidders haven’t paid, follow up promptly to encourage settlement and keep your cash flow on track.

See: Recommend late payment protocol 

Step 3: Check compliance

Review your transactions to make sure you meet all legal requirements. For example, anti-money laundering checks apply to art buyers with purchases above €10,000.

Step 4: Collect and confirm payments

Once payments are received, confirm that each one matches the invoice and is cleared. This ensures your accounts are accurate before moving forward.

See: How are payments collected? 

Step 5: Organise shipping 

Arrange packing and delivery for sold items. Ensure each lot reaches the buyer securely and on time.

See: How do I prepare for shipping logistics post auction?  

Step 6: Thank bidders 

Send a thank you message to all bidders. Use this as a chance to invite them to follow your social channels, join your newsletter, or register for your next auction.