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Customising your email notifications

     

    indy.auction offers default templates for transactional emails sent to bidders throughout the auction process, from account creation to payment settlement. Below is a list of these email notifications. 

    • OTP verification
    • Auction registration - bidding Paddle
    • Auction registration (pending approval)
    • Auction registration (approval rejected)
    • Max bid confirmation
    • Outbid notification
    • Payment request (automated)
    • Payment receipt

    Note: Pro plan users can customise these templates to align with their brand voice.

    To customise email templates:

    1. Go to Account > Settings.
    2. Scroll to Email Template Configuration.
    3. Choose the email type from the dropdown.
    4. Click Edit to modify the text (only black text is editable; grey text is fixed).
    5. Upload a logo image to save your changes.
    6. Click Update before moving to the next template.

    Also see: Customising your auction sub-domain