What is the difference between the payment card check and payment card authorisation bidder registration methods?

Indy.auction provides multiple options for verifying bidders when they register for your auction, including two methods that involve card verification: payment card check and payment card authorisation. Choosing the right method depends on how you want to manage your post-auction checkout and payment collection.

Payment card check

The payment card check method serves as a basic verification tool to ensure that participants are genuine.

• Bidders must register using a valid payment card.
• The platform validates that the card is functional and active.
• The platform doesn't save the card details.
• The system won't charge the card automatically at the end of the auction.
• This method discourages non-serious bidders from registering for your event.

Once the auction ends, the platform sends a standard payment request email to winning bidders. Bidders must then click the link, fill in their checkout details, and complete the transaction manually.

Payment card authorisation

The payment card authorisation method gives you greater control over collecting funds. You can only use this method if you integrate Stripe as your payment gateway.

• Bidders register by entering their card details.
• Bidders must tick a checkbox agreeing that you can charge that card at the end of the auction.
• The platform doesn't process payments automatically when the auction ends.
• You must trigger each payment manually through the seller dashboard once the auction closes.

Processing payments with the payment card authorisation method

When the auction concludes, the platform sends winning bidders a congratulations email. The platform doesn't send an automatic payment request email.

To collect your funds, navigate to your seller dashboard. You'll see a "Process payment" button next to each individual order. Click this button to initiate the charge on the saved card.

Handling failed payments

If a transaction fails due to insufficient funds, bank blocks, or card errors, the platform displays an error message. You can resolve this situation in two ways:

1. You can contact the bidder directly to arrange an alternative payment method.
2. You can click the "Send payment request" button in your seller dashboard.

Clicking the "Send payment request" button sends the standard payment request email that bidders usually receive under other registration methods. The bidder can then complete the checkout process manually using the provided link.